PROTECTION OF PERSONAL DATA, PRIVACY AND USE OF COOKIES
The company "Pharmacy Agistrioti Eleni and Co. O.E." and our online store www.heartpharmacy.gr, which is located at the headquarters, we want you to know and fully understand what data we collect, how we use it and how we ensure its privacy, as well as the privacy terms of use of the website.
The purpose is to give the user the possibility to decide which data he wants to share with the Company and the online store www.heartpharmacy.gr and to be informed about his rights.
We inform you that the Company has taken all the necessary measures and has developed all the appropriate policies in order to be in compliance with the requirements of the General Data Protection Regulation (GDPR) and to provide the highest possible level of protection for all transactions together her.
Accordingly, we recommend that you carefully read the following Privacy Policy:
Our Company collects Personal Data concerning you, directly from you. The collection is done through this website and/or in other ways. The processing of your Personal Data by the Company is carried out in accordance with the requirements of the General Data Protection Regulation (EU) 2016/679 (EU), as supplemented by the relevant national and European legislation for the protection of personal data. The legal basis for the processing of your personal data may sometimes be your consent, sometimes one of the other conditions of the law (indicatively the execution of a contract to which the data subject is a contracting party).
The Company may at any time update or modify this Privacy Policy, in order to respond to any changes in the operation of the website, the services it offers and any changes in the provisions of the law.
For the purposes of this Privacy Policy, the following definitions apply:
The term "controller" refers to the natural or legal person, public authority, agency or other entity that, alone or jointly with others, determines the purposes and manner of processing personal data.
The term "personal data" or "personal data" refers to any information relating to an identified or identifiable natural person ("data subject" here and user); an identifiable natural person is one whose identity can be ascertained, directly or indirectly , in particular by reference to an identifier such as a name, an identity number, location data, an online identifier or one or more factors that characterize the physical, physiological, genetic, psychological, economic, cultural or social identity of the person concerned natural person.
The term "special category data" or "sensitive personal data" refers to any type of information that reveals racial or ethnic origin, political opinions, religious or philosophical beliefs or trade union membership, genetic data, biometric data, data relating to health or data relating to a natural person's sexual life or sexual orientation.
The term "processing" refers to any operation or series of operations carried out with or without the use of automated means, on personal data or sets of personal data, such as collection, registration, organization, structuring, storage, adaptation or the alteration, retrieval, retrieval, use, disclosure by
transmission, dissemination or any other form of disposal, association or combination, restriction, deletion or destruction
The term "consent" of the data subject refers to any indication of will, free, specific, explicit and fully informed, by which the data subject manifests that he agrees, by statement or by a clear positive action, to be the subject of personal data processing character concerning it.
PROCESSING MANAGER
For any processing of personal data carried out by the Company or its partners, exclusively for the purposes and in the manner determined by the Company, the Company under the name of "Pharmacy Agistrioti Eleni and SIA OE" is considered the Controller.
PERSONAL DATA COLLECTED BY THE COMPANY
Visits to the www.heartpharmacy.gr website do not automatically include any personal data that identifies you. There is, however, some non-personal or identifiable information that may be collected and stored on the www.heartpharmacy.gr website (for example, the User's Internet browser type, the User's operating system for accessing websites of the website www.heartpharmacy.gr ), in order to improve our services, such as the experience of navigating and managing the website www.heartpharmacy.gr. Furthermore, we automatically collect information about you, such as your IP address and domain name. This information may be used to provide you with a more personalized experience when visiting our website.
However, in order to use the Services of our website, order products and enjoy our services, you will be asked to provide personal data such as: name, postal address, telephone, e-mail address and if you wish to receive an invoice for the purchase of our products your business name, profession, tax registration number and the public financial service to which you belong are also requested.
To find out information about offers on our products and services and the Company's news, you are invited to register your e-mail on our website so that a relevant information sheet (newsletter) is sent to you. In any case, the Company will provide you with the necessary information so that you are able to give prior consent to the processing of your personal data for one or more specific processing purposes. You may also be asked to provide us with information about your location or your personal preferences and interests in order to provide you with more personalized services. The collection of these data can also be done by electronic means, and we provide you with the right to choose the appropriate settings so that similar personal data is not collected. The information provided will be stored in the Company's databases, manually or by electronic means.
"COOKIES"
The website www.heartpharmacy.gr uses cookies. Cookies are small files that are installed on your electronic device through the browser when you visit www.heartpharmacy.gr and choose to accept their use. These files help collect information such as the type of browser you use, device type, operating system and other similar technical and informational information. We use the information stored in the "cookie" files for advertising and statistics, as well as for the better functioning of our website, so that it can be adapted to the individual needs of users.
The use of cookies cannot identify you personally and receive any file or document from your computer. You can change the cookie settings in your browser or contact us by email at pharmacy.aggistrioti@gmail.com to guide you through your browser settings. This website accesses and stores cookies and related technologies on your computer. Cookies are installed by the website and third parties. The use of cookies to analyze user activity serves to improve our website and provide personalized services. By improving the operation of our website with the use of cookies we upgrade the browsing experience for our website visitor. Through the technology of cookies and similar applications, information can be collected about the users such as the type of browser, the server, the language that the user chooses, his preferences, his searches and the geographical location of the user. The company uses third-party cookies. Cookies of this type make it possible to display promotional material on other websites visited by the user. Information we obtain through cookies and similar technology is shared with third parties in the context of creating targeted advertising messages that can be sent to the user when visiting third party websites. In addition, the related cookie technology allows measurements related to user activity on another website that referred the user to our website or correspondingly related to user activity that our website referred to another website. Cookies may also be used for security purposes (prevention of cyber attacks).
Types of cookies:
• Necessary: They allow you to browse our website unhindered and use the shopping cart.
• Performance: They have to do with information about how users navigate our website, how they find it or at what point they leave.
• Functionality: Related to user options such as language, product size, preference colors, etc.
• Targeting and Advertising: Collect information about the user's browsing habits, or interests related to our page, for the purpose of creating promotions and advertisements.
• Third parties: Third-party cookies, such as Google analytics, whose purpose is statistical recording and analysis.
USE OF PERSONAL DATA
The legal basis for the processing of your personal data may be based sometimes on your consent, sometimes on the obligation to perform a contract, where you will be a contracting party and sometimes on legal interests pursued by our Company or a third party.
Our Company, through its website "www.heartpharmacy.gr", in compliance with the relevant provisions of the law, uses the personal data of the visitors/users it collects for the following purposes:
Our Company's communication with you (to respond to your request to our Company).
Registration in the list of recipients of the newsletter (newsletter with information on offers on products and services, the Company's news, events and events of the Company and/or third-party related companies, discount coupons and competitions).
Sign up for our contests.
Supply of our products. Your personal data will be used to issue a relevant document from your transaction with our Company and to send the ordered products to your place through courier
companies cooperating with our Company. Sending personalized information about new products and services. Sending regular updates that the Company deems interesting for the user. Send information upon request about products and services. For market research and marketing purposes. To serve the internal purposes of the Company's administration and improve the services provided. For "direct promotion" operations, which include any communication by the Company for the purposes of promoting products and services.
DATA SUBJECT RIGHTS
The Company provides data subjects with the rights provided for by law and facilitates their exercise. At the same time, we provide subjects with full information about their rights. Specifically, data subjects have the right to request:
− Access to their rights (processing information)
− The correction of their inaccurate personal data
− The deletion of their personal data that they have provided
− Limiting the processing of their personal data
− The portability of their personal data
− To express their opposition to the further processing of their personal data
The Company will respond in writing within 30 days of receipt of the request and identification of the applicant.
In addition, in the event of exercising one or more of the aforementioned rights to rectification, erasure and restriction of the processing of your personal data, the relevant requests will also be forwarded to any third party recipient to whom the personal data may have been transmitted for the purposes of processing.
COLLECTION OF PERSONAL PREFERENCES AND INTERESTS THROUGH THE WEBSITE www.heartpharmacy.gr
In addition to collecting data by the aforementioned means, when expressly authorized, the Company uses technology that allows the collection of information about the users of this website. For example, the website server automatically collects information about which pages you visited, as well as which browser you used.
Our website contains hyperlinks to other website pages. The technology may also be used to track how often these links are used and which pages are the most viewed.
When provided by the User of the website www.heartpharmacy.gr, said information can be used for direct marketing purposes.
TRANSFER OF PERSONAL DATA
With your consent, your personal data can be transferred to companies cooperating with the Company. If you are located in a country other than where the Company's servers are located, communications may involve cross-border transfer of information.
By visiting our website and communicating with the Company via electronic means, you authorize the processing and transfer of your Personal Data as set out in this Privacy Policy.
PERIOD OF OBSERVANCE
All personal data is kept for a predetermined and limited period depending on the purpose of processing, at the end of which, the said personal data is deleted from our databases. The personal data you provide to our Company through this website or in other ways will be kept for as long as you wish to enjoy our services and related updates as above, and you can revoke your consent at any time. In the case of a sales contract with www.heartpharmacy.gr, a reasonable time to retain your personal data is five years from the conclusion of the sales contract. The time that your Personal Data can be kept by our Company depends additionally on the relevant obligations of our Company provided for in the current Legislation (tax etc.) and the provisions of the law for the maximum period of their retention.
APPLICABLE LAW
In the event of a dispute or any claim relating to this website, Greek law shall apply, regardless of the nature of the dispute.
For all actions or legal proceedings arising from or related to this Privacy Policy, its validity, application, fulfillment or violation or the content of this Privacy Policy, the Greek Courts are competent, whose jurisdiction you irrevocably acknowledge.
Notwithstanding the above, the Company reserves the right to exercise its legal rights before the courts of the place of violation of this Privacy Policy.
INFORMATION PROTECTION
To prevent unauthorized access, maintain data accuracy and ensure appropriate use of your personal data, we have taken reasonable measures to protect personal data. However, no method of transmission over the Internet or method of electronic storage is 100% secure.
The Company has taken reasonable precautions to secure the personal information available through the online community.
If you believe that your personal data has been affected in any way, you can contact the National Authority for the Protection of Personal Data.
This privacy policy may be modified from time to time. Any changes will be posted on this page.
The effective date of this Policy is September 30, 2022.
DATA PROCESSING OFFICER
For any information regarding the management of personal data and the service of related requests on them, the user is requested to contact via e-mail, telephone at the following contact details:
Agistrioti Eleni and Co. OE
Pefkon 10, Metamorfosi, P.O. 14451, Attica - Athens
e-mail: pharmacy.aggistrioti@gmail.com
Telephone: 210-2855123 – 210-3008700 (Ext. Line 1)